Step 1 :Calculate the sample mean (\(\bar{x}\)) as the sum of all the sample values divided by the number of samples: \(\bar{x} = \frac{102.3 + 82.2 + 69.7 + 95.7 + 56.3 + 86.5 + 74.3 + 72.9 + 64.7 + 85.4}{10} = 79.0\)
Step 2 :Calculate the sample standard deviation (s) as the square root of the sum of the squared differences between each sample value and the sample mean, divided by the number of samples minus 1: \(s = \sqrt{\frac{(102.3-79.0)^2 + (82.2-79.0)^2 + (69.7-79.0)^2 + (95.7-79.0)^2 + (56.3-79.0)^2 + (86.5-79.0)^2 + (74.3-79.0)^2 + (72.9-79.0)^2 + (64.7-79.0)^2 + (85.4-79.0)^2}{10-1}} = 12.8\)
Step 3 :Calculate the test statistic (\(t_0\)) as the difference between the sample mean and the population mean, divided by the standard error of the mean. The standard error of the mean is the sample standard deviation divided by the square root of the number of samples: \(t_0 = \frac{\bar{x} - \mu}{s / \sqrt{n}} = \frac{79.0 - 87.1}{12.8 / \sqrt{10}} = -2.00\)
Step 4 :Find the P-value associated with this test statistic. The P-value is the probability of observing a test statistic as extreme as the one calculated, assuming the null hypothesis is true. Using a t-distribution table or a statistical software, we find that the P-value associated with a t-statistic of -2.00 with 9 degrees of freedom is 0.0384.
Step 5 :Since the P-value (0.0384) is less than the level of significance (\(\alpha=0.1\)), we reject the null hypothesis. Therefore, the new system is effective in reducing the wait time. \(\boxed{\text{Reject } H_0}\)