Step 1 :We are given that the mean processing time is \(\bar{x} = 11.3\) days, the standard deviation is \(s = 21.02\) days, the sample size is \(n = 58\), and the z-score for a 95% confidence level is \(z = 1.96\).
Step 2 :We are asked to find the upper bound of the 95% confidence interval for the mean. The formula for the confidence interval of the mean is \(\bar{x} \pm z \frac{s}{\sqrt{n}}\).
Step 3 :To find the upper bound, we use the formula \(\bar{x} + z \frac{s}{\sqrt{n}}\).
Step 4 :Substituting the given values into the formula, we get \(11.3 + 1.96 \frac{21.02}{\sqrt{58}}\).
Step 5 :Solving the above expression, we get the upper bound as approximately 16.71.
Step 6 :Final Answer: The UPPER bound for the confidence interval is \(\boxed{16.71}\).