Step 1 :Given the function \(f(x) = 3 + \frac{6}{x} + \frac{2}{x^{2}}\)
Step 2 :Find the first derivative of the function, \(f^{\prime}(x) = -\frac{6}{x^{2}} - \frac{4}{x^{3}}\)
Step 3 :Evaluate the first derivative at \(x=4\), \(f^{\prime}(4) = -\frac{7}{16}\)
Step 4 :Find the second derivative of the function, \(f^{\prime \prime}(x) = \frac{12}{x^{3}} + \frac{12}{x^{4}}\)
Step 5 :Evaluate the second derivative at \(x=4\), \(f^{\prime \prime}(4) = \frac{15}{64}\)
Step 6 :\(\boxed{f^{\prime}(4) = -\frac{7}{16}, f^{\prime \prime}(4) = \frac{15}{64}}\)