Step 1 :\(b(b-4)=621\)
Step 2 :\(b^{2}-4b=621\)
Step 3 :\(b^{2}-4b-621=0\)\(\boxed{b^{2}-4b-621=0}\)
Step 4 :\(b=23\) or \(b=-27\)
Step 5 :Since age cannot be negative, \(b=23\)
Step 6 :Sam's age is \(b-4=23-4=19\)
Step 7 :\(\boxed{19}\)