Step 1 :\(A_1 = 2 \pi r_1 h = 2 \pi (20)(6) = 753.98 \text{ cm}^2\)
Step 2 :\(A_2 = 2 \pi r_2 h = 2 \pi (15)(6) = 565.49 \text{ cm}^2\)
Step 3 :\(A_3 = 2 \pi r_3 h = 2 \pi (10)(6) = 376.99 \text{ cm}^2\)
Step 4 :\(A_{total} = A_1 + A_2 + A_3 = 753.98 + 565.49 + 376.99 = 1696.46 \text{ cm}^2\)
Step 5 :\(V_1 = \pi r_1^2 h = \pi (20)^2 (6) = 7539.82 \text{ cm}^3\)
Step 6 :\(V_2 = \pi r_2^2 h = \pi (15)^2 (6) = 4241.15 \text{ cm}^3\)
Step 7 :\(V_3 = \pi r_3^2 h = \pi (10)^2 (6) = 1884.96 \text{ cm}^3\)
Step 8 :\(V_{total} = V_1 + V_2 + V_3 = 7539.82 + 4241.15 + 1884.96 = 13665.93 \text{ cm}^3\)
Step 9 :\boxed{\text{Total iced area} \approx 1696 \text{ cm}^2, \text{Total volume} \approx 13666 \text{ cm}^3}