Step 1 :Given that an Internet service provider sampled 530 customers and found that 80 of them experienced an interruption in high-speed service during the previous month.
Step 2 :Part 1: Find a point estimate for the population of all customers who experienced an interruption. The point estimate for the population proportion of all customers who experienced an interruption is \(0.151\).
Step 3 :Part 2: Construct a \(99.5\%\) confidence interval for the proportion of all customers who experienced an interruption. The confidence interval can be calculated using the formula for the confidence interval of a proportion, which is \(p̂ ± Z*√((p̂(1-p̂))/n)\), where \(p̂\) is the sample proportion, \(n\) is the sample size, and \(Z\) is the Z-score corresponding to the desired level of confidence. In this case, \(p̂\) is \(0.151\) (80/530), \(n\) is 530, and \(Z\) is approximately \(2.807\) (for a \(99.5\%\) confidence interval).
Step 4 :Using the above values, we calculate the standard error (se) as \(0.015550252522493096\).
Step 5 :Then, we calculate the lower and upper bounds of the confidence interval as \(0.10729331228950345\) and \(0.19459348016332673\) respectively.
Step 6 :Final Answer: A \(99.5\%\) confidence interval for the proportion of all customers who experienced an interruption is \(\boxed{0.107}