Step 1 :Factor the numerator: $y=\frac{(x-3)(x-4)}{x-3}$
Step 2 :Since there is a hole at $x=3$, the factors $(x-3)$ cancel out: $y=x-4$
Step 3 :The non-permissible value of $x$ is $x=3$
Step 4 :There is a hole at $x=3$
Step 5 :There are no vertical asymptotes since the factors cancel out
Step 6 :Sketch the graph of $y=x-4$ with a hole at $x=3$